Dynamics 365 Finance & Operations

Microsoft Dynamics 365 is agility without limits. Transforms, adapts, innovates, modernizes and revolutionizes with hyper connected businesses and provides freedom to thrive by connecting your data, documents, processes, practices, departments and individuals with intelligent business applications.

D365 FO lets the organization becomes more agile to delight customers. With Dynamics 365 offers portfolio of intelligent business applications that empowers everyone to deliver operational excellence and create more engaging customer experiences.

Why Dynamics 365?

All business and customer data stored in just one solution for efficient process planning, a comprehensive understanding of your customers and for making data-driven decisions: that is the thought behind Dynamics 365. Another goal is to push digital transformation: the transformation of processes in order to achieve higher efficiency and productivity


What are the benefits of Dynamics 365?

Modularity: Dynamics 365 unites your many business areas in one software solution that grows with your company: Mix and match the exact modules you need and prevent constantly switching between systems, simplify processes and increase overall efficiency.
Flexibility: Extend all available Dynamics 365 modules with additional apps and customize your module to meet the challenges of your company and industry. Use Power Apps based on Microsoft Power Platform to develop the apps you need.
Common data base: Microsoft Data verse is a service that stores secures and synchronizes your business’ core data from all Dynamics 365 modules and apps and prevents data silos.


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Why Choose Global Arabian for Modern Applications (GAMA) For D365?

IMG As a leading Microsoft Dynamics 365 Solution provider, we can transform your enterprise to outperform the competition and power your business with world's best ERP. We can deliver comprehensive services such as Consultation, Implementation On-Cloud or On-Premises, Migration from AX 2012 or previous versions, Customizations, Integrations, Support, Enhancement and ISV Solutions. Our robust services will be flexible enough to help your business to maintain pace with the highly volatile market in the world.

We have a pool of Microsoft Dynamics certified resources and experts who have executed multiple projects for organizations in Saudi Arabia across various industry sectors. As your Microsoft Dynamics 365 Solution Provider in Saudi Arabia, we will focus on a tried and tested hybrid model, which combines the work of our onsite experts with a highly qualified offshore development team.

We deliver success with Microsoft Dynamics Solution. We are experts at simplifying business processes and enhancing business performance to drive growth, profitability, and efficiency. Our expertise is to make the magic with Microsoft Dynamics 365 FO, Business Central, NAV & CRM. We bring the business insights to your fingertips with Microsoft Power BI and working effectively with Microsoft Power Platform (Power Apps, Power BI, Power Automate and Power Virtual Agents) to analyze data, build solutions, automate processes and create virtual agents. Our support to your esteemed organization can achieve more agility, intelligence and automation to your financial and operational processes to lead global projects with huge complexity including building core Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) along with Business Intelligence and other third-party tools in multi-lingual, multi-legal and high regulatory environments.


GAMA Offers a Complete Suite of Microsoft Dynamics 365 & AX ERP Solutions

  • Consulting & Advisory services.
  • On-Cloud, On-Premises and Hybrid Deployment setup services.
  • Network services to host On-Premises servers in GAMA Data center.
  • D365 FO Implementation.
  • D365 FO Data Migration from AX 2012 or previous versions.
  • Customizations, Integrations and architect solutions.
  • GAMA D365 & AX 2012 ISV Solutions.
  • Management Reporter, Financial Reporting, Electronic Reporting and BI Reports.
  • GAMA Reporting Solutions.
  • ERP Enhancement, Upgrading, Modernizing and optimizing.
  • License support and assistance.
  • Support and Maintenance.
  • Electronic billing & Invoice services with ZATCA Phase I implementation & Phase II integration.

Consulting & Advisory services

GAMA was established in 1992 as a One-Stop for development. We provide Consulting, Advisory, Solutions and Services related to all aspects of Microsoft Dynamics 365 platform. Our highly skilled and experience consultants in all fields of Dynamics whether its Functional, Technical, Admiration, Infrastructure, Setup, Implementation, Migration, Integration, Customization or Network related issues on D365 platform are always there onsite as well from offshore development centers.

Our consulting services helps organizations become more insights-driven, solve complex challenges and accelerate growth through industry-specific solutions. With a focus on empowering their business to gain greater visibility into their business process and work flows.

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On-Cloud, On-Premises and Hybrid Deployment setup services

GAMA offers Microsoft D365 setup services on all three environments On-Cloud, On-Premises and Hybrid. Our Infrastructure, Network and Technical team have got an enough exposure and aware of latest versions which helps in precise and quicker setup in one go without any do & tries. Our Infrastructure team with certified experts promises 24/7/365 consulting and support, ensuring a frictionless digital transformation environment.


Network Services to host On-Premises Servers in GAMA Data center

Global Arabian Modern for Applications Hosting Services for Microsoft D365 On-Premises Servers in their Data center is like hosting servers on cloud and getting tension free from maintenance and support services required for network & servers. Our expert team will be 24X7 taking care of servers and available to support customers.

Our organization is well known to provide Hosting Services as per the convenience of customers providing hyper agility, high availability, zero disruption, advanced security, global compliance adherence, network management, and uninterrupted business continuity. Utilizing this service is value for money and getting apart from paying huge invoices of On-Cloud services & On-Cloud Subscriptions.

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D365 FO Implementation

Implementing Microsoft D365 FO in an organization gives visibility to their operations and data. D365 is an ERP that combines CRM and ERP capabilities into applications that work together and effectively connect an enterprise.

Implementing D365 ERP in an organization brings enormous benefits such as; Connectivity across information systems, Valuable insights from data, Cleanse organization data, Identify important goals, Abridge the business process, follows standard business rules, Conduct a process review, Improve customer satisfaction, Streamline business processes and Gain the advantage of automation.

Global Arabian for Modern Application have an well experienced team to support Implementation, Analyze clients business & requirement, Technical Architects to provide easily solution for complex issues, Infrastructure Specialists to take care of hosted environments, Senior Technical and Functional Consultants.


D365 FO Data Migration from AX 2012 or previous versions

GAMA provides services to migrate historical data into new Dynamics 365 system. Harvesting enterprise data is central to how organizations compete and even survive, as industries transform digitally. Companies grow and technologies shift, managing data has become an extremely complex and critical task, especially handled alongside of an ERP implementation.

Migration to D365 from old AX environment is challenging because D365 is a web based cloud or on-premises application and whereas all previous AX systems are on-premises desktop based applications which runs through client application. Challenges come across during data migrations are Mismatch of SQL Collation in old and new system, Length of transactions, Old system containing corrupted configurations & data conflicts, Upgrading existing customizations in old system to full fill business requirements in new system, Carry report level customizations and boost confidence of business users to leave behind legacy AX system and use modernize D365 application.

In today’s high-stakes business environment, companies that differentiate, rely on big data analytics, but also, their historical data. They see how the purposeful, systematic exploitation of their current and past data, coupled with analytics, reveals opportunities for better business outcomes.

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Customizations, Integrations and architect solutions

As GAMA, we have effectively served hundreds of customers across the globe. We are expert in offering Dynamics 365 customization solutions that help businesses to function with utmost ease while enhancing their decision-making capabilities. Our D365 implementation and customization services are aimed at matching your business processes, industries and workflow so that it fits just right. Our Microsoft-certified experts offer great customizations without incurring any major developmental costs and risks.

Customizing and Integrating Microsoft D365 with other applications of organization will fuels to fast, accurate information, gives power to predict adapt and shape operations with record speed and precision. By which validated data can be quickly pull into forecasting models and lets you begin planning for company’s future.

Dynamics 365 is built on a common data model, which means the integrations and extensions that are developed for Dynamics 365 can plug into any other Dynamics 365 environment with minimal efforts. The different ways Microsoft Dynamics 365 can be integrated with other solutions or have its functionality enhanced are Add More Modules of Dynamics 365, Microsoft-developed Integrations, Custom-developed Solutions, Microsoft App Source and Self-serve Customization.


GAMA D365 & AX 2012 ISV Solutions

Microsoft Dynamics 365 is a rich business solution which is continually expanding. Any technology platform cannot meet the unique needs of every industry. Independent Solution Vendors (ISVs) have developed industry or function-specific products to extend Dynamics’ ERP functionality. GAMA provides ISV Solutions and Add-Ons for Dynamics 365 FO such HR Module with Saudi rules, Report subscription, Bio-Metric, etc. GAMA works with best of these companies to provide our customers with individualized solutions that meet their business requirements, provide impactful results and boost business into the future.

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Management Reporter, Financial Reporting, Electronic Reporting and BI Reports

Management Reporter is used to create statutory and operational reports based upon general ledger data. Empowers managers by providing real-time insights into organizational results; they can take action and work to meet overall corporate goals. Microsoft recently added several valuable new capabilities to Management Reporter, the preferred financial reporting solution. In recent release of the new Dynamics AX, Microsoft has not only given this feature a new name, but also offered a host of modifications and functionalities to Management Reporter. With Dynamics 365 for Operations, Management Reporter is now referred to as Financial Reporting, which includes twenty-two default financial reports including income statements, balance sheet reports, cash flow statements, and general ledger reports, which can be modified depending on your company’s requirements.


GAMA Reporting Solutions

GAMA Reporting Solutions is a value added Microsoft Dynamics 365 services which provides Unposted and Unprocessed Ledger Transaction List Reports, Voucher Transaction Reports, Finance Accounting Reports, E-invoicing reports as per ZATCA / GAZT Compliant, VAT reports, Zakat & Auditing Reports and a bunch of HR Repots. Almost each and every module contains customized reports which increases financial visibility and performance and also optimizes inventory and supply chain management.

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ERP Enhancement, Upgrading, Modernizing and Optimizing

Enterprise Resource Planning (ERP) is an huge application with lots of modules containing number of features & functionalities. After successfully implementation and running application for years business users do recognizes some gaps which needs an enhancement; GAMA has an expert team which suggests that enhancements for an optimize solutions through upgrading & Modernizing.

ERP optimization is the process of analyzing an existing ERP to address known gaps in the system or expose unknown ones so they can be addressed. An optimization may reveal productivity issues that an enhancement or development can alleviate, improving efficiency for optimal performance and results. ERP optimization can help keep your business profitable, on the cutting edge, and ahead of the competition.


License support and assistance

Microsoft Dynamics 365 Licensing is lucrative and needs assistance from experts for proper planning. GAMA as a Microsoft partner can suggests an cost effective D365 Subscription which are well suitable as per the customers’ requirements, Moreover GAMA provides flexible and budget friendly plans which attracts customers.

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Support and Maintenance

Microsoft Dynamics 365 is a huge application which needs a post implementation and maintenance support. GAMA Support and Maintenance Services are 24X7 and are aimed to ensure that applications are highly available, reliable and relevant to evolving business needs of customers. We delivers full-range of Support and Maintenance services for Microsoft Dynamics 365 such as technical, functional, Administration, Environment, Infrastructure, etc., We offer support for cloud, on-premises and hybrid infrastructures. GAMA have a team of D365 specialists who are highly experienced and always dedicated for tracking requests and providing the corresponding solutions. The ultimate goal is to ensure the efficiency of your IT environment and all of its related processes.


GAMA Offers Implementation and Support services for D365 Modules

  • Consulting & Advisory services.
  • On-Cloud, On-Premises and Hybrid Deployment setup services.
  • Network services to host On-Premises servers in GAMA Data center.
  • D365 FO Implementation.
  • D365 FO Data Migration from AX 2012 or previous versions.
  • Customizations, Integrations and architect solutions.
  • GAMA D365 & AX 2012 ISV Solutions.
  • Management Reporter, Financial Reporting, Electronic Reporting and BI Reports.
  • GAMA Reporting Solutions.
  • ERP Enhancement, Upgrading, Modernizing and optimizing.
  • License support and assistance.
  • Support and Maintenance.

Financial Management and Reporting

D365 Finance provides fast, dependable and comprehensive accounting, analyzing and reporting. It provides all functionalities which helps in updating accounts efficiently and fulfil reporting requirements.

Finance Management in D365 contains modules such as General Ledger, Cash and Bank Management, Accounts Payable, Accounts Receivable, Credit and Collections, Budgeting and Fixed Assets. Finance offers tools and features with built-in intelligent controls such as charts, KPIs and workspaces which give insight into a company's cash flow, project supply and demand. It can analyze customer demographics and costs of goods so that a company can better negotiate more advantageous agreements with their vendors and customers.

Financial reporting for Microsoft D365 allows financial and business professionals to create, maintain, deploy and view financial statements. It moves beyond traditional reporting constraints which helps efficiently design various types of reports. Financial reporting also includes dimension support, by which account segments or dimensions are immediately available.

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Supply Chain Management (Distribution and Warehousing)

D365 Supply Chain Management provides a single source of business intelligence that drives productivity from assets and resources. Aligns employees toward strategic goals and enables real-time response to organizational and customer demands.

Warehouse management module lets you manage warehouse processes in manufacturing, distribution and retail companies. This module has a wide range of features to support the warehouse facility at an optimal level, at any time. Warehouse management is fully integrated with other business processes such as transportation, manufacturing, quality control, purchase, transfer, sales and returns.

D365 Supply chain management includes modules such Product information management, Inventory and warehouse management, Procurement and sourcing, Sales and marketing, Master planning, Production control, Warehouse management and Transportation management.

Procurement and Sourcing

Procurement and sourcing covers the business process from identifying a need for product and services through procuring the product, receiving, invoicing and processing the payment with vendors. Procurement processes can be configured for specific business needs by defining purchasing policies and workflows.

Module covers functionalities such as: Product catalog, Spending limit, Request for quotation, Purchase inquiry, Vendor catalog, Approved vendor list, Purchase orders, Purchase approval workflows and confirmation, Trade agreements for prices, Discounts, Rebate, Purchase agreements, Rebate agreements, Delivery schedule, Direct delivery from sales order, Delivery for intercompany chain orders, Supplementary items, Purchase order charges, Product Receipt and invoicing and Vendor Performance.


Manufacturing and Production

Process for Production of products is known as production life cycle which follows specific steps required to complete the manufacturing of an item. The life cycle begins with the creation of the production order, batch order or kanban. It ends with a finished, manufactured item that is ready for either a customer or another phase of production. Each step in the life cycle requires different kinds of information to complete the process. As each step is completed, the production order, batch order, or kanban shows a change in the production status. Production module is linked to other modules such as Product information management, Inventory management, General ledger, Warehouse management, Project accounting, and Organization administration. This integration supports information flow required to complete manufacturing of a finished item.

Production process is typically influenced by the cost accounting and inventory valuation methods that are chosen for a specific production process. Supply Chain Management supports both actual cost and standard cost methods. Lean manufacturing is implemented based on the backflush costing principle. Different types of products require different manufacturing processes. The choice of cost measurement methods also defines the requirements for reporting about material and resource consumption during production process. Typically, actual cost methods require accurate reporting on the job level, whereas periodic costing methods allow for less granular reporting of material and resource consumption.

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Retail and Commerce

Dynamics 365 Commerce—built on the proven Dynamics 365 Retail capabilities—delivers a comprehensive Omni channel solution that unifies back-office, in-store, call center and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes. It enables the creation of digital experiences using built-in web authoring and development tools to produce engaging and intelligent digital storefronts. A connected marketing and headless commerce platform further enable the seamless management of content, assets, promotions, inventory, and pricing across all channels.

Everything to build and run digital commerce: Streamline your business and end-to-end commerce solution that scales to your needs across traditional and emerging channels. Built-in web authoring and development tools enable you to create engaging intelligent digital storefronts, while a connected marketing and headless commerce platform enables seamless management of content, assets, promotions, inventory, and pricing across channels.

Build loyalty and exceed customer expectations: Use client ling tools to gain a comprehensive view of your customer and respond to their needs at every level of engagement, based on customer profile, history, and preferences that flow across physical and digital channels. Empower your employees to foster lasting relationships through AI-driven recommendations, customer insights, and loyalty programs that elevate brand appeal.

Flexible and intelligent Omni channel experience: Unify physical and digital commerce by providing consistent experiences to customers across cloud search and discovery, product reviews, wish lists, inventory, gift cards, and loyalty. Allow customers to purchase when, how, and where they want, on any device—while providing choice around modern payment methods and product collection or delivery.

Streamline operations using AI in the cloud: Drive Omni channel commerce experiences and integrated, optimized back-office operations through ingrained, pervasive, and context-aware cloud intelligence. Use advanced merchandising, inventory management, distributed order management, and pricing and promotion to innovate and stay ahead of competition. Derive insights by visualizing and analyzing comprehensive and consistent data across all aspects of your business. Uses AI-driven technologies to provide accessible websites, protect your business against payment fraud and efficiently moderate user-generated content like ratings and reviews.


Project Management and Accounting

D365 Modules is for plan, create, manage, control and complete projects for organizations. Customer-focused projects can be set up on a time and materials or fixed-price basis. Can also use the module to manage costs for internal and investment projects.

Using this module can create project quotations that can be converted to projects and can also create project contracts with one or more funding sources that will be invoiced for project costs and fees. Funding sources can include customers, internal organizations, and grants. A project contract can have one or more projects assigned to it. Each project that you create can have one or more sub projects and activities that comprise the project work structure. For flexible project planning, one can integrate the project management and accounting module with Microsoft Project Server.

D365 Project Management & Accounting Module supports creating and monitoring project budgets for cost control. Employees and contractors can enter project timesheets and expense reports to record project-related time and expenses.

Module supports creating service industry-focused projects that consist primarily of worker services by drawing on features such as contract management, quotations, budgeting, project policies, project parameters and categories. Allowed to assign attributes for project skills and experience to workers. And also to search for and assign workers to a project based on worker skills and availability or based on the requirements for a project. Module can be used for assigning indirect costs, define the calculations for indirect cost amounts, and allocate indirect costs to a project. Indirect costs are calculated based on worker hours that are added to a project.

Module supports to record invoiced amounts that are retained by a customer until the progress on a project reaches an agreed-upon stage. One can also retain a percentage of vendor invoices until a confirmation for quality of work by a vendor who is a subcontractor on a project, or until receive payment from a customer or other funding source.

Module allows setting up billing rules that track progress on a project and define when and how to calculate customer invoice amounts for advances, project milestones, completed units, amounts retained by customers, and administrative fees. Project managers can view reports that provide project details and analyze project financials from a variety of perspectives.

Expense management

Expense management module in Microsoft Dynamics 365 Project Operations allows organizations to track and manage employee expenses. Expense management allows recording payment information, import credit card transactions and track money that employees spend when they incur expenses for an organization. Using module can also set up expense policies, automate approvals and provide a streamlined business process by using Project Operations.

Microsoft redesigned expense report entry which simplifies the experience and decreases the time required to complete expense reports. Once can turn on this functionality in feature management. Feature supports to setup new page configuring the visibility of expense fields and specify what data is required, optional or not available when expense reports are entered. When this functionality is turned on, a new expense workspace is available. This workspace replaces the previous expense workspace and is the landing page for the improved entry experience.


Planning and Scheduling

Master planning or planning and scheduling module in D365 allow companies to determine and balance the future need for raw materials and capacity to meet company goals. Master planning evaluates two major concerns one “raw materials and capacities that are currently available” and second Raw materials and capacities that are required to complete production. Master planning uses these two parts of information to calculate the requirements and generate planned orders such as purchase, transfer, and production orders.

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Product Information Management

Product information management is an important part in supply chain and retail applications across all industries. Module works with a shared product definition, categorization, and identifiers across all legal entities and also specific configurations of a product, to fit into the business processes.

It's important that shared product definitions, documentation, attributes, and identifiers be used. In various modules of a business solution, product-specific information and configuration are required to manage the business processes that are related to specific products, product families or product categories.

A product is primarily defined by a product number, name and description. However, other data is also required to describe a product or service: Product type Item or service, Product subtype distinct products or product masters, Definition of the product variant model, Product dimensions and dimension groups, Product nomenclature, Product configuration models, Association of the product with one or more categories, Definition of the product and category attributes, Units of measure and related conversions, Product images, Attachments and Translations for all names and descriptions.


Cost Management

Cost management is a part of Supply Chain Management which works with the valuation and accounting of raw materials, semi-finished goods, finished goods, and work-in-progress assets. It is the process of defining, managing and reporting inventory accounting and manufacturing accounting. Cost policies can be defined in areas such as predetermined cost, Ledger integration, Inventory accounting, Manufacturing accounting and indirect cost accounting.

Module supports to define inventory valuation methods, such as FIFO, LIFO, LIFO date, weighted average, standard cost or moving average which can be applied on products in item model group for inventory accounting.

Module provides access to inventory accounting and manufacturing accounting from the Cost administration and Cost analysis workspaces. These workspaces provide a comprehensive overview of the current status, KPIs and detection of deviation.

Manufacturing accounting allows handling job order costing in production orders and batch orders, in addition to backflush costing in lean manufacturing.

Cost management Power BI content provides managerial insight into inventory and work-in-progress inventory and how cost flows through them by category over time. Information also used as a detailed supplement to the financial statement.

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Service Management

Service management is for establishing service agreements and service subscriptions, handle service orders and customer inquiries and to manage and analyze the delivery of services to customers. Service agreements are used to define the resources that are used in a typical service visit. And can also use to view how those resources are invoiced to customers. A service agreement includes a service level agreement that specifies standard response times and offers tools to record actual time.

Module is use for creating service orders to manage information about scheduled and unscheduled visits by a service technician to a customer site. Service orders include information such as: Hours of work that the service technician will perform, Type of service or repair, item to repair including details about the symptoms and diagnosis and any expenses or fees related to the service or repair.

After service order is created, one can use service stages to monitor progress and specify rules that control what actions are enabled in each stage. When a service order is completed an action sign off is taken on the order to confirm completion of process and then the order is posted to start invoice process.


Fleet and Transportation Management

Transportation management is a module of Supply Chain Management, which deals with company’s transportation and allows identifying vendors and routing solutions for inbound and outbound orders. Module provides a solution to identify fastest route or least expensive rate for a shipment.

Transportation management can be used in Supply Chain Management to manage external logistics providers for transportation activities, Manage Company’s own fleet for delivery / pickup, and delivery charges are transferred to customers when product prices does not include transportation charges or delivery charges aren't transferred to customers when product prices include transportation charges.

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Asset Management

D365 Asset Management Module is an advanced module for managing assets and maintenance jobs in Supply Chain Management, as it integrates seamlessly with several modules in Finance and Operations apps. Asset Management enables efficiently to manage and carry out tasks related to managing and servicing many types of equipment in an organization. Asset Management Module in D365 supports solutions across numerous industries.


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Human Capital Management (Human Resource, Personnel & Payroll)

HR for Dynamics is the complete solution for HR management based on the Microsoft Dynamics 365 Business Platform. Entire life cycle of employees is supported from recruiting to employee administration and employee development. Modular solution is freely scalable from usage alongside an existing HR system, right up to standalone usage as a comprehensive human capital management solution. Take advantage of the benefits of Microsoft Dynamics 365 for your human resources management as well.

Module covers the functionalities such as Recruiting & Onboarding, Staff administration & Automation, Digital Personnel File & Documents, Talent & Performance Management, Time & Attendance, Leave & Absence, Travel & Expenses, Training & eLearning, Employee self-services, Manager self-services, Compensation & Benefits, Reporting & Analytics, Leadership & Management, Country & Industry templates, Employee contracts, Salary Generation considering Salary Groups & Salary Periods, Salary Slips, Monthly Accrual Setup, GOSI setup, Calculation, Payment & Deduction in salaries, Salary integration with incentive additions & loan deductions and End of services calculation on resignation & termination of employees for contract or permanent employees.


Why wait?
The most innovative ERP solution - that sounds expensive?

GAMA licensing & service delivery model is very flexible, which means you only pay for what you use. Over Dynamics customers save more time and money than expected, in administration we achieve time saving through integration and automation work - with increased convenience for all employees.


You do not have time for implementation?

We have developed a special approach for customers with high workload. Based on best practice examples, you can use the solution after a minimum of preparation. Even with a high workload you can realize all the advantages and benefits for your company.


Curious how this works?

Then contact us now. In a standardized call we will clarify if it makes sense for you to take a closer look at the topic.


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